Safe Gaming Commitment

Play Responsibly at fg65

fg65 believes gaming should be a source of fun — never a source of stress. Use our safe gaming tools to keep your experience secure and in control.

For players 21 and over
Safe Gaming

What Is Responsible Gaming?

Enjoy gaming as entertainment — learn how to set limits and stay aware of the risks.

Online gaming can be an enjoyable form of entertainment, but it can cause problems when it gets out of control. fg65 always puts player protection first. Responsible gaming means playing with awareness — enjoying yourself while keeping your time, money and emotions in check.

fg65 offers every player a range of protective tools to help you set limits, take breaks, and even step away completely when needed. These tools are completely free and available at any time.

Remember: gaming is for entertainment only — not a reliable source of income. Before depositing any amount, make sure you can afford to lose it. fg65 is always here for you.

When Should You Be Concerned?

If you notice any of the following signs, seek help right away:

  • Depositing more and more to try to recover lost money
  • Hiding your gaming from family or friends
  • Spending money meant for bills or rent on gaming
  • Feeling uncomfortable when you cannot stop playing
  • Gaming disrupting your sleep, work or studies

If you think there is a problem, contact our 24/7 live chat at any time or email [email protected].

Our Protection Tools

fg65 provides these tools free of charge to every player.

Deposit Limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it takes effect automatically and prevents any further deposits beyond that amount.

Time-Out

If you want to take a few days off, temporarily close your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

Choose self-exclusion for a longer break. Once activated, access to your account is completely blocked for a set period of time.

Loss Limits

Set a limit in advance on the maximum amount you are willing to lose within a given period. When the limit is reached, gaming stops automatically.

Session Time Limits

Set the length of each gaming session yourself. After the set time, fg65 will automatically notify you and recommend a break.

24/7 Support

If you have any concerns about your gaming, contact our Bengali and English support team at any time. Live chat is always active.

Age Verification & Protection of Minors

21+ Age Requirement

To open an account and play any game at fg65, you must be 21 years of age or older. Age is verified at the time of account registration.

Keep Minors Away from Your Gaming Environment

Use a password or PIN on your device to prevent minors from accessing your fg65 account. Avoid gaming in front of children.

Keep Your Account Details Private

Do not share your login details with anyone. Using an account on behalf of another person is prohibited and may result in account suspension.

Tips for Healthy Gaming Habits

  • Think of gaming as entertainment, not a way to earn money. Set a specific budget for yourself before playing at fg65.
  • Only use money that, if lost, will have no impact on your daily life.
  • Never game with borrowed money or by dipping into your savings. The minimum deposit at fg65 is just ৳200.
  • Take regular breaks. Playing for long stretches at a time can weaken your ability to make good decisions.
  • Do not try to "recover" money you have lost — it only makes things worse.
  • Never game when you are angry, emotionally distressed or tired.
  • Make sure to set aside time for family, friends and other hobbies as well.
  • Keep a record of your gaming spending each month and review the numbers honestly.

Deposit & Withdrawal Limits & Rules

A transparent payment policy at fg65 — no hidden terms.

Minimum Deposit

The minimum deposit at fg65 is ৳200. This applies to all methods — bKash, Nagad, Rocket or bank transfer. Start small to keep your budget in check.

Minimum Withdrawal

The minimum withdrawal amount is ৳800. After successful verification, funds are typically sent within 10 to 45 minutes.

Payment Methods

fg65 supports the most popular methods in Bangladesh: bKash, Nagad, Rocket and bank transfer (major banks including Dutch-Bangla and Islami Bank).

Contact Us for Support

There is no shame in talking about a gaming problem — fg65 is always here for you.

Get in Touch with Us

Live Chat
Active 24/7 — Instant Support
Language
Support available in Bengali and English
Hours
7 days a week, 24 hours a day (BST)

Your privacy is fully protected. When you contact us, your information will not be shared with any third party.

How Does Self-Exclusion Work?

Self-exclusion is a tool that allows you to take a complete break from your fg65 account for a set period of time. During this period:

  • You will not be able to log in to your account
  • No deposits or gaming will be possible
  • Promotional communications will be paused
  • Any funds in your account can still be withdrawn

To activate self-exclusion, contact our 24/7 live chat or email [email protected]. Our team will process your request promptly.

Acknowledging a Gaming Problem

A gaming problem is a mental health issue. It is not a personal weakness — it is a treatable condition. Ask yourself the following questions:

Check Yourself

  • Do you often think that you will win next time?
  • Do you feel uncomfortable or irritable when you stop gaming?
  • Is anyone in your family concerned about your gaming?
  • Have you missed work or studies because of gaming?

If the answer to any question is "yes", contact fg65 support. Asking for help takes courage.

Enjoy fg65's Gaming World Safely

Play responsibly, have fun — enjoy our slots, cricket betting and casino games on your own terms.